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SnowSource's Returns Policy...

Merchandise without any visible signs of use may be returned in its original packaging for any reason within 30 days. We'll refund your money (less the original shipping charge) promptly and cheerfully. A re-stocking charge of up to 15% will be deducted for returns of non-defective items that had FREE shipping. 

If you received the wrong or a defective item, Contact Us and we'll pay for its return and ship a replacement to you at no charge.

Please notify us in advance before returning any item and we'll provide you with packing instructions and our return shipping address. Thank you!

Different policy for custom items!

We stand behind our custom work and will make good on any defects in quality or workmanship.

Items that were custom-built to order (such as ski chairs) that have no visible signs of use may be returned for any reason within 30 days at your expense for a refund of the total amount you paid less our actual/original cost of shipping and less a re-stocking charge of up to 15%. Custom orders that are cancelled before they are shipped are subject to a cancellation fee of up to 20%. 
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